Terms and Conditions

Below are the Terms and Conditions, which will serve as the general regulatory conditions for the services provided by the company VR SATIL S.A. DE C.V.
Upon reading this document, the user acknowledges agreement and commits to respecting the policies managed by VR SATIL, which are mandatory and binding for all users.
If the user disagrees with the policies mentioned here, they must refrain from continuing with the contracting and use of the services offered by VR SATIL.
The user agrees to use the services in accordance with these Terms and Conditions, which will be mandatory for any user who has access to VR SATIL and its services.

User Capacity to Abide by These Terms and Conditions:

The user acknowledges, when using and acquiring the services of VR SATIL, that they are aware of the legal capacity they hold. In the case that a user does not have the legal capacity, it will be understood that they accept these Terms and Conditions through their legal representative, who will be responsible for the conduct of the represented party.

Entire Agreement:

The present content, together with all the content on the VR SATIL website concerning the products and services provided, constitutes the entire agreement between the parties and supersedes any prior agreement, whether written or oral, made between the parties independent of this document.

Content

All the content provided, presented, or delivered to the user of VR SATIL, by any existing or future digital, physical, or any other type of medium, understood as content including photographs, images, videos, logos, icons, designs, graphics, illustrations, advertisements, data, any type of information, as well as everything analogous or compatible with the aforementioned, is the exclusive property of VR SATIL.

Content Modifications:

VR SATIL reserves the right to make modifications at any time to these Terms and Conditions based on the needs, improvements, or adjustments required, without prior notice to the user. The aforementioned will take effect 10 calendar days after being published on our website, digital media, or, if applicable, in the common notice area of VR SATIL.

If the user of VR SATIL disagrees with the changes made to this document, they may request disconnection from the services provided by VR SATIL via email at contacto@vrsatil.com. In the case of an existing contract, agreement, or any other link with this company, the user must continue to respect the terms outlined in this document and the executed contract.
If no notice of changes to these Terms and Conditions is issued, it will be understood that the user accepts the changes made to the content.

Usage and Restrictions

The user of VR SATIL shall not use these Terms and Conditions, the website, or any content and/or material provided or derived from this information for illegal, illicit purposes or for any use other than what is stated in this document.

VR SATIL will have the right to deny, restrict, or condition access to the Site or establishment for the user, either wholly or partially, at its discretion and under the user's sole responsibility, in case of violations of these policies.

Reputation

Users are encouraged to use these Terms and Conditions, the site, and any provided content, maintaining good customs and avoiding behavior or actions that may harm VR SATIL.

VR SATIL will have the right to deny, restrict, or condition access to the Site or establishment for the user, either wholly or partially, at its discretion and under the user's sole responsibility, in case of violations of these policies.

Privacy of Information:

All information provided to VR SATIL for the purpose of service provision will be handled with the highest standards of quality, as stipulated in our Privacy Notice.

Link: https://vrsatil.com/es/legales/aviso-privacidad

Company Property:

All the content provided, presented, or delivered to the user, by any existing or future digital, physical, or any other type of medium, including photographs, images, videos, audios, works, logos, icons, designs, graphics, illustrations, advertisements, data, any type of information, are part of and are protected by VR SATIL. The user is expressly prohibited from modifying, altering, or deleting any graphic content, material, or any general content protected by VR SATIL.

By merely accessing or using the services and contents within this document and/or our website or social networks, the user will not acquire ownership rights, nor will it be considered a license or authorization of the content herein.

Third-Party Intellectual Property:

All brands, service logos that appear on the site and/or social networks, content, advertising, that are not owned by VR SATIL are the property of their respective owners.

ARCO Rights:

Your rights regarding your personal data will be protected at all times according to the Federal Law on Protection of Personal Data Held by Private Parties. If you have any doubts about the processing of your personal data or wish to exercise your ARCO rights (Access, Rectification, Cancellation, or Opposition), please send an email to: contacto@vrsatil.com

Services Commercialized by VR SATIL:

Each of the services offered by VR SATIL has its characteristics and specifications within this website under the specific services section. Thus, by contracting the service and/or acquiring a product, the user acknowledges, accepts, and agrees with the characteristics and specifications described for the service.

Furthermore, VR SATIL is not responsible for the use and destination given to the services acquired on this website.

Service Purchases:

The user must follow the steps outlined below to acquire the services offered by VR SATIL:

  • Option 1: Send an email to contacto@vrsatil.com requesting a quote for the course of your choice.
  • Option 2: Access https://vrsatil.comOur services. REQUEST A QUOTE and complete the corresponding form. In this form, the user must select the desired course from the dropdown menu and may add a comment if they need to specify any additional details.
Promotions and Discounts:

VR SATIL will occasionally launch promotions and/or discounts for its users. These will be subject to these Terms and Conditions, as well as the specific terms indicated for each promotion and/or discount.

Costs:

The user accepts and acknowledges that the cost of the products and/or services is as specified within this website, which includes the corresponding Value Added Tax. The user also acknowledges that they have been allowed to verify and confirm the costs of products and/or services before making their purchase.

VR SATIL reserves the right to change the costs at any time. Changes to such fees will not affect shipments that have already been paid for and completed prior to the fee change date.

Clarifications, Returns, Refunds, Exchanges, and Cancellations:

If the user wishes to process any clarification, return, refund, exchange, or cancellation, they must contact VR SATIL via email, indicating the following in the email:

  1. Purchase information for the service or product.
  2. State the reason for your request.
  3. Attach evidence of the reason for your request.
Address:

The main address of VR SATIL is located at: Calle Paraíso Este 2671, Lomas de Rosarito, in Playas de Rosarito, C.P. 22705, Baja California, Mexico

Invoicing:

If the user requires invoicing for their payments, they must indicate it to the email contacto@vrsatil.com, attaching their tax situation certificate and their purchase information.

Jurisdiction:

This information, your site, and its content are presented solely for the purpose of promoting the services available from VR SATIL. You are responsible for complying with the laws of the jurisdiction from which you access this Site and agree that you will not access or use the information on this Site in violation of those laws.

Portal Maintenance:

VR SATIL is obligated to conduct continuous reviews to maintain the website in service, as well as to provide regular maintenance to ensure a fast, secure, and easy navigation experience for the user.

Dispute Resolution:

Subject to the following clause, any claim or dispute related to these Terms and Conditions or related to this site will be resolved by arbitration.

Complaints, Comments, and Suggestions:

For any questions, comments, and/or suggestions from the user, they may contact directly through communication channels, receiving a response within a maximum of 24 hours.
The user may use the following communication channels:
Email: contacto@vrsatil.com